The Definitive Guide to Manufacturing and Service Operations (available through FT Press) is an authoritative guide to best practices for manufacturing and service operations. This video provides an overview of concepts addressed in the book: Planning, organizing, controlling, directing, motivating and coordinating functions used to produce goods or services as well as long-term strategic decisions, mid-term tactical decisions, and short-term operational decisions.
Brian Fugate is an Associate Editor for the Journal of Operations Management and the Journal of Business Logistics, serves on the editorial board of the Journal of Supply Chain Management, and has received four Best Reviewer Awards. Prior to his Ph.D., Brian worked in worldwide logistics, supplier development, and industrial engineering in the airline, consumer packaged goods, and automotive industries. Subsequently, he has performed supply chain consulting and education services in sales and operations planning, logistics, lean management, demand forecasting, and sustainability.
