Course Details

This highly interactive session details a thoughtful and actionable methodology to extracting hidden profit by connecting people and business processes in order to maximize customer value at the lowest possible total cost. Learn how SCM and leadership is critical to overall business success, recognizing the need to become system thinkers while collaborating to improve the business across all processes.

CEU Credit: 1

Thomas Goldsby

Professor of Logistics and Chair of the Department of Marketing & Logistics at the Fisher College of Business, The Ohio state University


Harry T. Mangurian, Jr. Foundation Professor in Business Professor of Logistics Chair, Department of Marketing and Logistics Fisher College of Business The Ohio State University Columbus, OH (USA) 43210 Dr. Thomas J. Goldsby is the Harry T. Mangurian, Jr. Foundation Professor in Business, Professor of Logistics, and Chair of the Department of Marketing and Logistics at The Ohio State University’s Fisher College of Business. Dr. Goldsby holds a B.S. in Business Administration from the University of Evansville, M.B.A. from the University of Kentucky, and Ph.D. in Marketing and Logistics from Michigan State University. Dr. Goldsby is Co-Editor-in-Chief of the Journal of Business Logistics and former Co-Editor-in-Chief of Transportation Journal. He serves as Associate Director of the Center for Operational Excellence (COE), Research Fellow of the National Center for the Middle Market, and a research associate of the Global Supply Chain Forum, all housed at Ohio State’s Fisher College of Business. His research interests include logistics strategy, supply chain integration, and the theory and practice of lean and agile supply chain strategies. He has published more than 50 articles in academic and professional journals and serves as a frequent speaker at academic conferences, executive education seminars, and professional meetings. Professor Goldsby is co-/author of five books: Logistics Management: Enhancing Competitiveness and Customer Value (MyEducator, 2015), The Definitive Guide to Transportation (Financial Times, 2014), Global Macrotrends and Their Impact on Supply Chain Management (Financial Times, 2013), Lean Six Sigma Logistics: Strategic Development to Operational Success (J. Ross Publishing, 2005), and The Design and Management of Sustainable Supply Chains (Cambridge University Press, forthcoming 2018). Dr. Goldsby is a recipient of the Best Paper Award at the Transportation Journal (2012-2013), Bernard J. LaLonde Award at the Journal of Business Logistics (2007), and has twice received the Accenture Award for best paper published in the International Journal of Logistics Management (1998 and 2002). He has received recognition for excellence in teaching at Iowa State University, The Ohio State University, and the University of Kentucky. He delivered a course on Business Operations for The Great Courses’ Critical Business Skills series in 2015. Further, he is recognized as one of the most productive researchers all-time in the field of Logistics Management. Professor Goldsby is a member of the selection committees for the following industry awards: Gartner’s Top 25 Supply Chains, Logistics Quarterly magazine’s Sustainability Study and Awards program, and the University of Kentucky’s Corporate Sustainability Awards. Dr. Goldsby has supervised more than 100 Lean/Six Sigma supply chain projects with industry partners, chaired seven Ph.D. dissertations, and served as an investigator on five federally funded research projects, exceeding $2 million in grant proceeds. In his spare time, Dr. Goldsby competes as one of the top masters (over-40) runners in America for distances between the mile and the marathon.


Robert Martichenko

Chief Executive Officer, LeanCor


Robert O. Martichenko was born in Timmins, Ontario, Canada, and he and his family have lived in the United States for the past two decades. He is the Founder and Chief Executive Officer of LeanCor Supply Chain Group. LeanCor Supply Chain Group is a trusted supply chain partner with a mission to advance the world’s supply chains. LeanCor’s three integrated divisions – LeanCor Training and Education, LeanCor Consulting, and LeanCor Logistics – help organizations eliminate waste, improve supply chain performance, and build a culture of operational excellence. In addition to leading LeanCor, Robert is a senior instructor for the Lean Enterprise Institute and the Georgia Tech Supply Chain and Logistics Institute. As well, Robert is a board advisor for a private company and does volunteer work for multiple universities focused on supply chain management and leadership development. Robert has written several business books and one novel – most recently, Discovering Hidden Profit (Karmack Publications). His other books include two Shingo Research award-winning books: People: a leader’s day to day guide to building, managing, and sustaining lean organizations (Karmack Publications) and Building a Lean Fulfillment Stream (Lean Enterprise Institute). Additionally, Robert is the author of Everything I Know About Lean I Learned in First Grade (Karmack Publications) and Lean Six Sigma Logistics (J. Ross Publishing). His debut novel, Drift and Hum (Karmack Publications), has won multiple awards including the IBPA Benjamin Franklin Gold Winner Award for Best First Book-Fiction. Robert has received numerous prominent industry awards, most notably, the 2015 Distinguished Service Award by the Council of Supply Chain Management Professionals (CSCMP). Robert complements his professional experience with a Bachelor Degree in Mathematics, an MBA in Finance, and a Six Sigma Black Belt. Contact Robert at Robert@leancor.com


  • Discovering Hidden Profit (Karmack Publications)
  • People: a leader’s day to day guide to building, managing, and sustaining lean organizations (Karmack Publications) (Shingo Research Award)
  • Building a Lean Fulfillment Stream (Lean Enterprise Institute) (Shingo Research Award)
  • Everything I Know About Lean I Learned in First Grade (Karmack Publications)
  • Lean Six Sigma Logistics (J. Ross Publishing)
  • Drift and Hum (Karmack Publications) (Debut novel)
  • View business from a horizontal perspective to drive leadership dialogue and improvement activities
  • Learn the operating principles and management methods to connect core processes
  • Complete a self-assessment of your organizationu2019s current state for advanced performance.
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